Dear valued customer,
Thank you for your feedback. We apologize for any confusion or inconvenience caused. As mentioned in the listing, the Chupehra Sahib Gutka Sahib is now officially printed in a larger, bold-letter edition by Shaheeda Sahib Gurdwara since August 2025. This is due to the discontinuation of the older small-size format by the publisher.
We understand that the received product may not have matched the pictures online, but we do mention that the color and title page design may vary as publishers update editions from time to time. However, we would like to assure you that we have already offered a full refund with no restocking fee as a goodwill gesture. We have also offered to check with our suppliers for any remaining old-edition copies if available.
Customer satisfaction is our top priority, and we are committed to resolving this issue fully. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Sincerely,
OnlineSikhStore Ltd. Team
Stay blessed!
